Refund Policy

Refund & Return Policy

At Friendenjoyshop, customer satisfaction is our priority. We want you to love your purchase.

Returns

We accept return requests within 30 days after delivery.

To be eligible for a return:

• Items must be unused and in original condition
• Items must include original packaging
• Proof of purchase is required

Return Process

To request a return, please contact our customer service team:

Email:
loren_brant24@outlook.com

Please include:

• Order number
• Reason for return
• Photos of the item if applicable

Our team will review your request and provide return instructions.

Refunds

Once your return is received and inspected, we will notify you regarding your refund status.

Approved refunds will be processed to the original payment method.

Please allow several business days for your bank or payment provider to complete the transaction.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after delivery. We will work with you to provide a suitable solution.